Privacy Policy

Effective Date: 01-04-2025
Last Updated: 01-04-2025

AstroTalk24 (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website [https://www.astrotalk24.in/] (the “Site”) and services including astrology consultations, vastu analysis, numerology, online puja bookings, and more.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

🔹 Personal Information

  • Full name

  • Date of birth, time, and place (for astrology services)

  • Mobile number and email address

  • Address (for puja prasad delivery or billing)

  • Payment information (processed securely via third-party gateways)

  • Gender and language preference

  • IP address and device information

🔹 Sensitive Personal Data

  • Religious beliefs or preferences (for puja, astrology, or consultation purposes)

  • Birth charts, kundli details, and vastu property details

🔹 Automatically Collected Data

  • Cookies and tracking pixels

  • Session data

  • Browser and device information

  • Location (if allowed by the browser)

2. How We Use Your Information

Your data is used for the following purposes:

  • To provide and personalize astrology, vastu, numerology, and puja services

  • To process secure payments through integrated gateways

  • To communicate with you via SMS, WhatsApp, email, or calls for updates and reports

  • To send horoscope alerts, promotional offers, and reminders (only if opted in)

  • To analyze user behavior to improve our services

  • To comply with legal, regulatory, and tax obligations

3. Payment Gateway & Financial Data Security

All payments on AstroTalk24 are processed through PCI-DSS-compliant third-party payment gateways (e.g., Razorpay, PayU, Stripe).
We do not store your full debit/credit card numbers, CVV, or banking login credentials. Sensitive payment data is encrypted and transmitted securely via HTTPS using SSL protocols.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share information with:

  • Internal experts (astrologers, pandits, vastu consultants) for personalized services

  • Service partners for logistics, payment, and customer support

  • Law enforcement or regulatory authorities when required by law

  • Analytics & ad platforms (like Google Ads) with anonymized and aggregated data for better targeting

5. Google Ads and Cookie Policy Compliance

AstroTalk24 uses Google Ads and third-party remarketing tools (like Google Analytics) to improve our marketing efforts. This means:

  • Third-party vendors, including Google, use cookies to serve ads based on your past visits to our website.

  • You may opt out of personalized ads by visiting Google Ads Settings.

  • We comply with Google Ads’ personalized advertising policies and do not collect or advertise using sensitive user data.

You can control or delete cookies through your browser settings. We never link cookie data to personally identifiable information.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe your child has provided personal information, please contact us for immediate removal.

7. Data Storage and Retention

Your data is stored on secure servers and is retained only for as long as necessary to fulfill service obligations, legal compliance, and internal analysis. Upon request, you may request deletion of your data.

8. Your Rights & Choices

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request data deletion or account closure

  • Opt out of marketing communication at any time

For any such request, please email us at: privacy@astrotalk24.in

9. Data Protection & Security

We follow industry-standard security measures including:

  • End-to-end encryption

  • SSL-secured communication

  • Role-based access control

  • Regular malware and vulnerability scans

10. Third-Party Links

Our website may contain links to third-party websites or apps. We are not responsible for their content or privacy practices. Please read their privacy policies before engaging.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a “Last Updated” date. Continued use of our website after changes implies acceptance.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact:

AstroTalk24 Support Team
📧 Email: support@astrotalk24.in
📞 Phone: +91-XXXXXXXXXX
🌐 Website: https://www.astrotalk24.in

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